Terms of Service

Effective Date: 3/20/25

TERMS OF SERVICE

These Terms of Service govern your use of Altera Wellness LLC’s website and telemedicine services. By accessing our platform, you agree to comply with these Terms.

1. SERVICES PROVIDED
  • Telemedicine consultations for weight management, hormone optimization, and general wellness.
  • Prescription services for eligible patients.
  • Membership-based services with recurring billing.
2. USER RESPONSIBILITIES
  • You must provide accurate medical history and personal information.
  • You must be physically located in a state where Altera Wellness operates at the time of consultation.
  • You agree to comply with prescribed treatments and medical advice.
3. MEMBERSHIP AND PAYMENTS
  • Membership fees are billed on a recurring basis and are non-refundable once a billing cycle begins.
  • Prescription costs are charged separately and are non-refundable once processed.
  • You may cancel your membership at any time with written notice.
4. LIMITATION OF LIABILITY
  • Altera Wellness is not responsible for technical failures, missed diagnoses due to telemedicine limitations, or adverse medication effects.
  • We do not guarantee specific health outcomes.
5. DISPUTE RESOLUTION
  • Any disputes shall be resolved through binding arbitration in [Insert State].
  • By using our services, you waive your right to a jury trial.